Don't buy anything from DHGate.com
Update added by user Nov 17, 2015
corolla 2015-11-03 11:21
Hi my friend, I am so sorry to hear that, actually we tested the item for one week and it worked very well, then we shipped it out...would you pls clarify the problem with more details? then we can ask our factory for solution. thanks a lot!
Original review posted by user Nov 16, 2015
From: Resolution Center
To: Me [email@example.com]
Type: About dispute in DHgate
Submit Time: 2015-11-13 09:27:03
Dear Richard Cavagnaro_1443980288057,
This is Sam again. We are so sorry to hear that the item you received cannot work properly. I understand that you would like to return it for a full refund. I would like to extend my deepest apology for any inconvenience that this concern might have caused you. Please allow me to explain things for you.
I have reviewed the details of this case, as well as the listing, the photos of the item, and communication between you and the seller. After doing so, I'm afraid the item in your evidence is not sold by this seller. Because of this, we have to close the case without issuing a refund.
I understand this might not have been the outcome you were hoping for, but I trust you understand our decision in this case.
Thank you for your understanding and I wish you the best of luck with your future online trading.
Have a nice day!
DHgate Resolution Center
From: Me 2015-11-17 03:45:03
Corolla sent a defective item, I provided more than enough evidence to the fact, and yet you ruled in favor of your seller, who is an outright liar and cheat. DHGate is complicit and corrupt as well. I will make this know throughout the internet and I can assure you of far greater losses in the future. Taking care of your costumers is obviously not your concern.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
What I disliked
- Fraudulent business practices
- Stole money
- Sold damaged goods
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Self Balancing Scooter
- Review category
- Auctions and Internet Stores
Author wants to be contacted by the company. Learn more ›
You May Also Like
- " 2014 New Fashion Women's Blouse Lace Sleeve Loose Tops round neck T-shirt Chiffion Tops Emboriey Gorgeous long Sleeve SHIRTS Free Shipping Item code: 210741821 I purchased 2 of the same shirts from..."
- "There is a seller on DHGate called honeywedding. DO NOT purchase from this seller. I ordered a wedding dress from this seller. I got it, I loved it. I ordered..."
- "PLEASE READ I hope I help someone else avoid the stress I endured with DHGATE! I think it's about time I express the POOR unprofessional customer service that DH Gate often..."
- "BAD BREEDER EXPERIENCE 3D Retrievers - Labrador Retriever Breeder Conroe, TX Recently purchased a 3 year old Lab, who was stated to be in good health, with no known health..."
- "Nabi aut of age! Go buy $150 samsung tablet .Set up for yur child...That is it.. Way!!! Im saying that look here ,I did buy junior ,dreamtab ,fuhu nabi2 ...."
- "Just bought these 2 months ago. Today the sole at the heel came away from the sneaker. They must use some pretty cheap glue to have them fall apart after..."
- "scam school teacher is helping to do test for students just to pass how you expect to get a job just by getting by and with people lives in your..."
- "I purchased a bottle of Snapple Apple for my son which is 3 years old on July 7 2015. I noticed he was trying to open the bottle of Snapple..."
- "Date of 11-28-16 at 6:46 am i dropped my vehicle off a ( 2016 black Hyundai Tuscan ) at 315 east 102nd street icon quick park garage. At 3:36 pm..."