I bought a phone for my son and they sent me a Chinese phone. I didn't realize until my son started going into the apps and it was all in Chinese. the plug was also Chinese. I disputed the purchase and they told me that they would give me back half. HALF! The next thing I know I see that they change if to a refund of $10.00. I then contacted them via their online chat and they told me to upload a video of the phone, and that I had until 6/8/15. As I was uploading the video on 6/8/15 of the phone speaking Chinese and the pictures, they closed my dispute right in the middle of it. I contacted them and they offered me a lousy $15.00 credit as if I'll be ordering from them again. NOT, NEVER, EVER AGAIN!!!
Reason of review: Not as described/ advertised.
Monetary Loss: $145.
Preferred solution: Deliver product or service ordered.
Dhgate Cons: False tracking number, Deceitful tactics, No refund.