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Seller send a faulty item, try to play time to force a sell.The seller was really not pleasant, hhard to contact and ended up insulting me.

I opened a dispute and waited for customer service to mediate. I contacted customer service, DHgate dealt with the seller. I ended up getting a full refund and even got to keep the knife. So check the seller reviews, to see if the seller if worth your trust, especially when you sending back cost are higher than the produce you are buying.

Prefer the premium sellers and the screaned ones.

This took around 3 weeks but everything ended up fine.I invested the money back with a more reliable seller.

Review about: Dhgate Customer Care.

Reason of review: Good customer service.

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Dhgate2014
#1331296

Hi,

Thank you for your feedback. Here is the good news, we have created DHgate Customer Service facebook page to serve your better. For more inquiries please do not hesitate to contact  us thru https://www.facebook.com/DHgateSupport/  and we will be happy to assist you.

Regards,

Sil

Customer Service Center

DHgate.com

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