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My order came over a week later than it was supposed to.It didn't come with the colors that I requested, in fact only one of the ten items was the color I asked for.

Whenever I contacted the business, they were slow to respond to the first message, and never responded to the second. It was the individual business, not DHGate as a whole. Be careful what you order and make sure to look over product reviews before ordering.

I will continue to order from DH Gate, just more cautiously.Shipping is also ridiculously late on any item from their website, most items not having tracking information available.

Review about: Dhgate Shipping Service.

Reason of review: Order processing issue.

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Dhgate2014
#1338942

Hi,

We understand your side on this issue. Please send us the order number pertaining to this issue so that we can check the order details and see how we can assist you in getting a resolution.

Please do not hesitate to contact us through the following link if you have any questions: http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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