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2 comments

The app says order is closed. I was charged and the product was never received.

I've contacted the seller many times without a response. I want my money back.

Monetary Loss: $28.

Preferred solution: Full refund.

DHgate Pros: Quality is great.

DHgate Cons: Dont order from this company, Poor customer support, Poor problem resolution, No solution.

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#2033990

Hello Nechelle Tco, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. You can also contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@***.com.

#2032817

Hello Nechelle Tco, We understand how you feel for not receiving the order. Can we have the order number so that we can check and see what we can do to help you? Please send an email to customer-support@***.com or contact our live chat; https://www.dhgate.com/help/helpcenter.html?dspm=pcen.hp.customerservice.custom.64tAi3V2tXOM487ckWyl&resource_id=#hp1806_helptop-contactUs

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