Liverpool, Liverpool
Not resolved
1.4
Details
2 comments

I have never in my life experiences such disgusting, vile treatment. On 22nd June 2015 I ordered a coat from this website. I waited and waited and had no sign of it coming so I got back in touch with them, they said they would send another coat. And again. It is now 26th September and still I have no coat. But yesterday I did receive something in the post. I peice of cardboard in a little bag. The treatment you get from these is disgusting. After all the good reviews, I thought I would give it a go. Now I have had this experience, it seems a lot of people have. I have never heard of anything like it. The messages from them is always 'please calm down, we will wait together for your item. I hope it comes sooner'

And that's it!

No help. They won't give me an email address to complain to. I don't know who to speak to about opening a case against them. I have asked for a refund numerous times and I'm just being ignored now. It's just vile.

Product or Service Mentioned: Dhgate Website.

Reason of review: Order processing issue.

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Anonymous
#1052204

write to better business bureau and hopefully they can take the site down

Anonymous
#1040643

As a new customer to DHGATES, i have not had any problems so far but the next few days will confirm this or not.