South Holland, Illinois
Not resolved
4 comments

Im emailing you all again to tell me something about my smartwatch i ordered on the 5th of Dec. and you all have took the money off my debit card on the 7th of Dec.

I would like to hear back from you all regarding my smartwatch. Thank you

Reason of review: Order processing issue.

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Anonymous
#1087766

I really dont order things off new sites but I tried you all(dhgate) to order a gift such as the smart watch for my guy to never recieved it. Dec 5, 2015 is when I placed the order and Dec 7, 2015 is when you all took the money off my debit card for the smart watch I purchased.

All I would like is my smart watch to be delivered ASAP. Thank You

Anonymous
#1087756

I'm writing dhgate again regarding my smart watch I ordered from you all to not yet receive it. I ordered it back on Dec 5, 2015 its now Jan 3, 2016. You all took my money off my debit card for the item and I would like to hear back something or pls ship it out to me ASAP

Thank you, Renee

Dhgate2014
#1080740

Hi!

We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out.

Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.

Thank you so much and have a nice day!

Cess,

Dhgate Customer Service

Anonymous
#1087741

I'm writing dhgate again regarding my smart watch I ordered from you all to not yet receive it. I ordered it back on Dec 5, 2015 its now Jan 3, 2016. You all took my money off my debit card for the item and I would like to hear back something or pls ship it out to me ASAP

Thank you, Renee

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