Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

Thank goodness for fraud protection!!!A day or so after I placed an order, my credit card number was compromised.

Someone attempted to use my credit card number to make purchases in foreign countries, but Fraud Protection immediately flagged them and declined them. DHGATE IS NOT A REPUTABLE SITE!

I never received my order, so I'll be filing a claim with Fraud Protection.Buyer Beware!

JessBeReviewin wrote the review because of order processing issue at Dhgate. Reviewer claimed that he or she wants Dhgate to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

Also, this reviewer considered the following company: Ebay. We collected other reviews about products and/or services offered by Dhgate and dhgate shipping service for you to read. This information may help you with your purchase decision.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1234200

Hi JessBeReviewin,

We are sorry to hear about your experience.Please provide the order number so that we can check the order details so that we can assist you further.

We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve.If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

You May Also Like

Dhgate - 2 Flower girl dresses Dhgate "I ordered 2 flower girl dresses for my wedding and when received the dresses they were complete garbage and looked nothing like the picture. I was told to send the..." Read more Dhgate - I bought 2 cosmetic bag Dhgate "i am very satisfied.you can find everything you want with lowest price and fastest ship in DHGATE.i love it.sometimes i found wonderful items in Unbelievable price but i don't buy..." Read more Dhgate - Great products, great prices and great service! Dhgate "Recently made an order for 6 custom sport jerseys. The seller was very polite and helpful throughout the entire process, before, during and after order. Order arrived a bit later..." Read more Dhgate - Fraud Dhgate "I placed 2 orders for shoes in July 2017. I was given the option to pay with Western Union. I sent Dhgate 132.00 for shoes and neither seller ever received..." Read more Aliexpress - No Response on Customer Service Aliexpress "I had made a purchase on aliexpress from one of the supplier, i did not receive by product and also my buyer protection was end, i was not able to..." Read more Whirlpool - Really upset can't believe product last only 2 years Whirlpool "2 days ago my cabrio washer machine stop working. Was washing some clothes the machine start making this weird loud noise and had some weird smell i notice today the..." Read more Chrysler Customer Care DOES NOT CARE Chrysler "2014 RAM Eco Diesel. 38000 miles w/Factory extended warranty. Starter Cable shorts out on frame and catches FIRE under the truck while driving. Extended Service contract clearly states that wiring..." Read more Spywhizz - Cheeted Spywhizz "I called to order flexaspy was told to give target info and to send 75 bucks throu Western Union and send as a pick up not into a account but..." Read more