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I ordered a dress that still hasn't arrived after 6 weeks. I tried to commicate with this company and received no response.

I tried to get a refund and was sent an automated response that I could not have a refund.

I will never order anything from a Chinese company again. The problem is that these websites are very sneaky.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Apr 07, 2017.
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Dhgate2014
#1314394

Hi,

We are sorry to hear that you did not receive the item that you ordered. Please provide the order number so that we can check the order details and see how we can resolve this issue.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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