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I ordered 2 knives from a dhgate seller. I was given false tracking numbers and couldn't get a response from the seller.

Then the store completely disappeared. I contacted dhgate support and was told that I still had to go through the dispute process before getting any refund. Really, dhgate?

The store, which by the way, you labeled as a top merchant, disappears, I have to go through the dispute process? Just give me my *** money back, don't make me wait an additional 5 days to not get a response from a deadbeat vendor.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Order processing issue.

Company wrote 0 private or public responses to the review from Feb 22, 2017.
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