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Ordered& paid for a first aid kit, its been a year, still not here, I've tried calling their *** number over fifty times- no response.Tried ' chat' over forty times- can't get thru, dhgate is a horrible company- should b shut down!!!!!!!!!

DO NOT ORDER FROM dh GATE!!!!!!!!!!!Repeat: DO NOT ORDER from dh gate EVER, they r thieves, liars, horrible horrible place of business!!!!!!!!

Review about: Dhgate Shipping Service.

Reason of review: Order processing issue.

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Dhgate2014
#1268593

Hi,

We are sorry to hear about your experience.Please provide the order number so that we can check the order details and see what we can do to resolve the issue.

Please also tell us where did you get the number that you're trying to contact since we do not have a phone number. You also mentioned that you were not able to contact our online chat service, can you tell us what happened when you tried to contact our chat service?

Since the transaction happened last year, this is no longer under the Scopes of our After-sale Service.

We suggest that you get in touch with the merchant and ask for the shipping updates as the shipper and supplier of the items on our website.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil Customer Service Center DHgate.com

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