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Turnaround Time

I have been waiting since mid November for an adapter.The seller will not reply anymore since I was told it was mailed to me 11-15.

There is no tracking information to check it.

It's well past delivery date and I cant open a dispute bc its sitting in the shipped status.I've emailed them multiple times with no response.

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Dhgate. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dhgate.

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to Dhgate2014 Houston, Texas, United States #1264776

Why do you wait until a consumer posts a bad review on your company before you act concerned?Why don't you give the customer service, refund or product you promise to send?

So many, including myself never get a response through your website. We don't receive the product we pay you for, then you never respond when we ask for a refund. I believe, you throw a few pennies to people willing to post good fictitious reviews on you. So many people believe you are a fraudulent scam company.

Perhaps, if you actually had decent customer service and respond to customers, make sure the purchased product was actually sent, give a refund to the many numerous customers that never receive their purchase, you would get real reviews that are good a factual.

You're a terrible company.The best advertising is word of is also the best way to steer people away from a fraudulent company.

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