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I have had many good experiences with DHgate but my most recent order has been unsatisfactory. Paid for DHL shipping to ensure delivery before Christmas.

Shipping was almost as expensive as the item (almost $40) and the package was not delivered within the guaranteed time line. A very disappointing transaction.

Was given a false tracking number and then once I inquired was told to disregard original tracking number and provided an actual tracking number. But package still not delivered within guaranteed time frame and very disappointed child not receiving Christmas gift.

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