I have had many good experiences with DHgate but my most recent order has been unsatisfactory. Paid for DHL shipping to ensure delivery before Christmas.
Shipping was almost as expensive as the item (almost $40) and the package was not delivered within the guaranteed time line. A very disappointing transaction.
Was given a false tracking number and then once I inquired was told to disregard original tracking number and provided an actual tracking number. But package still not delivered within guaranteed time frame and very disappointed child not receiving Christmas gift.
This person wrote the review because of order processing issue at Dhgate. Reviewer claimed that he or she wants Dhgate to read this review and look into the issue (if any).
If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.