Not resolved
1.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

3times I have gotten ripped off.Product were never received but dhgate made sure they got there money.

Try dozens of times contacting dhgate but of course no reply.World is full of *** bags and dhgate is one of those ***

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Dhgate. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

This person also mentioned the following company Ebay that you may also consider. Also, you can continue reading comments about Dhgate.

Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Dhgate to other companies on our site.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
Cebu City, Cebu, Philippines #1256345

Hi,

We are sorry to hear about your experience.Please provide the order number so that we can check the order details and see what we can do to resolve the issue.

We are committed to give a refund and we have to follow our refund process.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil Customer Service Center DHgate.com

You May Also Like