Not resolved
1.8
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

Orderes 3 items, received 1 item, different of what i ordered, 56 days after the payment was passed. DHGate, who has absolutely no consideration for its "valued customer", refused a full refund and made me pay 100% of the wrong item. No respect of the on-time delivery program and no respect of the seller's protection program.

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problems with payment.

Company wrote 0 private or public responses to the review from Dec 12, 2016.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
Cebu City, Cebu, Philippines #1254621

Hi jdbaranger,

We are sorry to hear about your experience. Please provide the order number so that we can check the order details and see what we can do to resolve the issue.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

You May Also Like