I cant order | Dhgate

2.4
Details
Its doesnt let me order
View full review
1 comment
Nadya
#1813837

Hi Saif, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1769699 Review #1769699 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • I love customer service
Cons
  • Small discount
Reason of review
Poor customer service
Tags
  • Fast Delivery

I have not received my order:lw209421662cn | Dhgate

Im looking for my order
View full review
1 comment
Nadya
#1812612

Hi Haydin, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1767488 Review #1767488 is a subjective opinion of poster.
Service
Dhgate Shipping Service

Items Not Received | Dhgate

The number I was given was a different company
View full review
1 comment
Nadya
#1812080

Hi Chrystie, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1765212 Review #1765212 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Problem with delivery
Loss
$25
Preferred solution
Deliver product or service ordered
Tags
  • Wholesale

Trying to figure out where my order is | Dhgate

I have t received my order, I need to speak to someone !!!!
View full review
1 comment
Nadya
#1808870

Hi Rowynn, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1763546 Review #1763546 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
I haven’t revived my order
Preferred solution
I need to know where my order is
Tags
  • High Quality

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Refund. I didn't get what I ordered - Dhgate
The seller sent me a pantyhose when I ordered a outfit! This is fraudulent behavior and I will not let this go!
View full review
3 comments
Anonymous
#1806922

Nadia does not work for Dhgate. Do NOT be stupid and do as she's requested.

This is a PUBLIC forum. Meaning that everyone can see what you post.

She is phishing you, to get access to your private info, to scam you. BE SMART: DO NOT POST YOUR ORDER #, EMAIL, PASSWORD!

View more comments
Review
#1761766 Review #1761766 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Cheap goods
Cons
  • Package came empty
Reason of review
Poor customer service
Loss
$40
Preferred solution
Full refund
Tags
  • Dhgate Scam

Do not order multiple orders at a time | Dhgate

i made two purchases and have not received my orders with sportshome50 or Barcelona-juventus
View full review
1 comment
Nadya
#1806872

Hi ANDRE S, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1761390 Review #1761390 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Reason of review
Problem with delivery
Loss
$41
Preferred solution
Deliver product or service ordered
I ordered and now its not showing me anything about my package on the app - Dhgate
I ordered and now its not showing me anything about my package on the app - Dhgate
I ordered some items it took the money off my card I was able to track it but the next day its showing nothing on the app and is saying nothing as if I never ordered
View full review
1 comment
Nadya
#1806234

Hi Terica, We checked orders 3174658048 3174658049 and these were shipped with tracking numbers LW413046214CN LW410434395CN. Both are still in transit to the US.

You can keep tracking your orders here: https://t.17track.net/en#nums=LW413046214CN,LW410434395CN Please communicate with the seller for updates on your orders. Here's how you can contact the seller: 1) Click "My DHgate " on the upper right corner of the page. 2) Click "My Orders” at the left side of the page.

3) Find the order number. 4) Click the link “Message Seller” at the top of the order details If you are using a mobile phone, please go to your orders and click on the envelope icon to send a message.

Review
#1759777 Review #1759777 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Cons
  • No shipping
  • Stole money
  • I have not received order
Reason of review
Poor customer service
Loss
$5607
Preferred solution
Full refund
Tags
  • Customer Service Is Non Existant

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Order Not received - Dhgate
Been waiting 2 weeks for shoes everything in foreign language my shoes aren't even here idk what postal service brought them or anything straight ripp off
View full review
1 comment
Nadya
#1803011

Hi Ramonia, We checked your order is already in dispute. The seller is already notified regarding your complaint.

If you cannot reach an agreement with the seller after 5 days, you can request for DHgate mediation so our Resolution Center can assign an analyst to help you resolve the case. 1.Log in to your DHgate account 2.Click “My Dhgate” link found at the upper right side of the home page 3.Click “My Orders” 4.Find the order under “Dispute Orders” tab 5.Once you find the order, click “View Dispute Detail” or “Pending Seller’s Agreement” link 6.Please click “Escalate Dispute” button or “Request DHgate Mediation” to proceed.

Review
#1757574 Review #1757574 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • First time ever having a issue
Cons
  • Didnt receive order
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • Poor Handling

Contact the seller often | Dhgate

Contact the seller often - Dhgate
I bought some items from this website for my girlfriend’s birthday, and i paid the max price for shipping so i could get it before the 15 which is her birthday, and the seller tells me that you guys have a recent strict investigation or something. i just want my stuff by the 15th please and thank you. i spend over 250 dollars on this i dont want refund i just want my stuff by the 15th, thank you.
View full review
1 comment
Nadya
#1803013

Hi jose n, We checked your order was shipped with tracking number LW427121533CN. You can track it here in 5-7 days: https://t.17track.net/en#nums=LW427121533CN If you cannot receive this after January 16, please contact us so we can check and assist you further.

Review
#1757421 Review #1757421 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Dhl as preferred delivery method
Cons
  • Never arrived
Reason of review
Order processing issue
Loss
$83
Preferred solution
Deliver product or service ordered

Dhgate Reviews

  1. 481 reviews
  2. 215 reviews
  3. 165 reviews
  4. 352 reviews
  5. 657 reviews
Dhgate reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund | Dhgate

Sent to the wrong address twice
View full review
1 comment
Nadya
#1802292

Hi Jaheim, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

Review
#1756089 Review #1756089 is a subjective opinion of poster.
Service
Dhgate Shipping Service
Pros
  • Fair pricing
Cons
  • Very poor contact information
Reason of review
Problem with delivery
Loss
$58
Preferred solution
Full refund
Tags
  • Buy With Confidence