Product: Dhgate Shipping Service Clear all filters (254 of 254 reviews match)
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I have ordered a cellphone on dhgate website that I never received since the seller never shipped my order and gave me instead a fake tracking number. I then open a dispute in order to be refunded the seller was making fun of me and I didnt get a refund. I then...
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Dhgate2014
Dhgate2014

Hi manirani!Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your con...

1.0
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Dhgate Shipping Service
#1104227
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Dhgate - Always correct.
The payment of the product is not made until delivery is made and the good condition of the merchandise is checked. You can find many sizes in the clothing so there are no problems in the purchase. The waiting time for delivery is reasonable and more agile than on...
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Dhgate2014
Dhgate2014

We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good news, we...

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Dhgate Shipping Service
#1102747
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I purchased 5 handbags from DHgate, (1) was very nice, One bag, the one I really wanted, it was a copy of MCM Craig and Karl handbag I NEVER Received. The other 3 Louis Vuitton bags I did receive but were made from plastics (the ad said all three were made from...
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Dhgate2014
Dhgate2014

Hi Donnatt,We understand the importance in getting a resolution on this issue. Please send us the order number so that we can check the order details for us to see how we can ...

1.9
Product
Dhgate Shipping Service
I liked
  • I initially liked what i saw on the web site
I didn't like
  • Quality of products no customer service
#1100164
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Dhgate - Seller will not Refund item was not as described

#1103520
2.5
Details
I order a shirt from seller zhenpinglaoban order number 263000966. The shirt was too small. I ordered a medium what I normally wear but the size was an Asian size. I need and XXL in order to wear it. The seller will not send the correct size. Please investigate
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Delivery Service
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Dhgate - Paid not receive the items

#1101610
3.0
Details
I paid my order through absa bank transfer but was not recorded I just found my orders being cancelled by then is when I find out that my payment was not recorded.
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Dhgate - Todo OK

#1100042
El material es de buena calidad y funciona bien, ha llegado en el tiempo mas o menos esperado y me ha gustado la experiencia de compra en esta tienda, seguramente volveré a comprar mas aparatos de estos porque funcionan realmente bien y he quedado satisfecho. ok {{REDACTED}}
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Dhgate - Wrong Pair of shoes

#1099193
3.4
Details
I ordered two pair of shoes, the first pair came, they were perfect. The second pair came, wrong pair, wrong size. I need answers or this will be my last time using the website.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
This was my first purchase from DHGate. I had heard good things from around the web, so I was not too concerned about being ripped off or having issues with my order. The shipping isn't the fastest, but when you consider I live on the other side of the world as the...
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Dhgate2014
Dhgate2014

Thank you for your continued patronage! We are looking forward in doing more business.Here is the good news, we have created DHgate Customer Service facebook page to serve you...

4.8
Product
Dhgate Shipping Service
I didn't like
  • Slow shipping
#1099650
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I met DHGATE 1 month ago and I bought 3 times since then and I'm very satisfaced with this web! The web has a very competitive price with a enormous quality products. My first bought was 21 auguts and the seller tell me that the shipping was between 10-30 fays and for...
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Dhgate2014
Dhgate2014

Hi strepic92!We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the...

4.2
Product
Dhgate Shipping Service
#1099105
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I paid 15 dolars for a jersey that is normally 150 dollars. There are minor spelling mistakes in the inside of the jersey, but considering i paid a tenth of retail price i have no issue with that! For a college student who has a very limited budget this website is a...
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5.0
Product
Dhgate Shipping Service
#1099093
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I love DHgate! Quality products for a fraction of the cost
I love DHgate! Quality products for a fraction of the cost
If you're frugal and patient, this is the way to go.I got 3/4 of my orders within 2 weeks. Super happy with everything I received and will absolutely be using this site again in the future. Just make sure you thoroughly wash everything before use. I shopped around...
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Dhgate2014
Dhgate2014

Hi burntpineapples_61!We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!He...

5.0
Product
Dhgate Shipping Service
#1097789
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I cant create an account or log in to one because it says my email is already used. Ive tried many angles to get in contact with anyone. Still nothing. In the meantime my bank account was hacked, wonder if they had anything to do with this? All I can do now is warn people to stay away from Dhgate...
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

1.0
Product
Dhgate Shipping Service
#1095176
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Back in July, I ordered two items from DHgate because the prices were low. About three days later, i received email telling me my items had shipped and giving me tracking numbers. That was on July 31st. Here it is August 29th, no products and the tracking numbers I was...
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

Product
Dhgate Shipping Service
#1094053
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DHgate has very fast shipping (next day!) and provides a good product. They have good customer service and you cannot beat the price. The product is packed well and tracking is provided and updated. I will do business with them again. I purchased Steelers jerseys. They...
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Dhgate2014
Dhgate2014

Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebo...

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Dhgate Shipping Service
#1093910
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