I have ordered a cellphone on dhgate website that I never received since the seller never shipped my order and gave me instead a fake tracking number. I then open a dispute in order to be refunded the seller was making fun of me and I didnt get a refund.
I then contacted dhgate(through their robot chat, yes its not a human you are chating with, and through their email customer-support@DHgate.com) to refund me my money, all they did was sending me a photoshoped screnshot and refuse to refund me my money by pretending my bank is holding my money, not dhgate. Its been more than 3 months now, I still didnt get my money from dhgate, and its more than obvious that its not true that my bank is allegedly holding my money, dhgate scammed me.
I want my money back, why are you scaming people? Beware everyone, the seller´s name is ebay52 Waiting for RIANE to comeup with her tiresome scammer reply.
Review about: Dhgate Shipping Service.
Reason of review: dhgate refuses to refund me for an order that was never shipped.
Preferred solution: Full refund.