noth52 It has now been a month since I paid $360 for a watch that I did not receive. Instead I was sent a much cheaper almost worthless version of the same watch.
I obviously disputed this as soon as it arrived, and was immediately fobbed off by the seller. I then had to wait to be able to use Dhgate's "Mediation" process. I was fobbed off again. I have waisted my time sending countless emails, showing proof that I did not receive what I had ordered.
I was promised that this would be resolved by the 29th of last month. I am still waiting.......... and waiting. I have sent yet more emails, and now I haven't heard anything for days.
So much for customer service. Buyers beware, if you want to buy cheap rubbish for a high price, then this is the place for you. If you want to be treated badly, then this is the place for you.
If you want to be ripped off and then be ignored, then this is definitely the place for you. If not, STAY AWAY FROM DHGATE.
Product or Service Mentioned: Dhgate Shipping Service.
Reason of review: Order processing issue.