Not resolved
2.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

They processed my transactipn took my money then asked me to submit a verification for or bank authorization code then told me it takes 10-15 days to get my money but tp go ahea Dr and spend more money while i wait on my refund.

Reason of review: Problems with payment.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1319752

Hi,

We understand your side on this issue.Payment verification is done in order for us to ensure that the one using the card is the primary cardholder.

The refund will reflect in your account within 10-15 working days depending on the refund process of your bank.

Please send us the order number so that we can check the order details and see how we can resolve this issue.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil Customer Service Center DHgate.com

You May Also Like