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NIGHTMARE!!!STAY AWAY AT ALL COSTS!!!

THEY WILL NOT LET ME PAY WITH MY AMEX, AND I KEEP SENDING THEM PHOTOS OF MY CARD, THEY CLEAR THE ACCOUNT- CARD DOESNT WORK!! THE AGENTS ARE THE EPITEMY OF INCOMPETENCE!!

THEY STATE THEY WILL FOLLOW UP AND NEVER DO!!LEAST PROFESSIONAL COMPANY IVE NEVER WORKED WITH!

Reason of review: Problems with payment.

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Dhgate2014
#1326102

Hi 123ajjssjdjdbdbsjaj82828,

We understand the importance in getting a resolution on this issue.The decision to reject your credit card payment is typically made by your card issuing bank/financial institution and not by DHgate.

To protect your security and privacy, your bank cannot provide DHgate detailed reasons for why your payment was declined.

Because of this, you will need to contact your bank directly to solve most credit card related payment issues.

Please send us your log in email address so that we can check your account details as to why you cannot make a payment for your orders using AMEX.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil Customer Service Center DHgate.com

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