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1 comment

Where is my money!?!I found a product I wanted on dhgate.com made the order paid for it.

The next day I got an email saying my ordered was canceled. However checking my bank account I found the money was withdrawn. Dhgate gave no reason as to why my order was canceled I had to write them the readon given was card not verified. Well it the payment was taken so how is that possible.

Now I am forced to wait 10-14 business days (that's 3 weeks) to see if they refund my $100.

Unbelievable....dont use dhate.com!

Reason of review: Order processing issue.

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Dhgate2014
#1309627

Hi there!

Please send us your order number. That way, we can check on it and assist you further on your concern.

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Service Center DHgate.com

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