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1 comment

Its hard to shop there, this site has a major problems accepting credit or debit cards after you pay a couple times they just do restrict your account and you can't keep paying for your orders anymore. Do you want more problems than that????

This reviewer shared experience about problems with payment and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dhgate. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Dhgate2014
#1260763

Hi Latindancer6902,

If your payments using credit/debit cards keeps on getting declined, please contact your issuing bank to resolve the issue as it is them who approves the transaction you make while we are only waiting for them to send the payment to us. If you are still having problems with your account, please provide the log in email address so that we can check the order details and assist you further.

You can check this link for the common reasons why your payment is declined: http://help.dhgate.com/help/buyerhelpen.php?artid=C68094B32B519D53E04010AC0C645B6F&catid=2302#help_php-searchmiddel-2

If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil Customer Service Center DHgate.com

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