Not resolved
3.6
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

I have not received my package

This reviewer shared experience and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dhgate. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Dhgate.

Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Dhgate to other companies on our site.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1247340

Hi Connir12,

We understand you are concerned about your order since it's not yet delivered.We will help you on that.

Please send us the order number so that we can check the order details and see what we can do to resolve the issue.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

You May Also Like

Dhgate - Great products, great prices and great service! Dhgate "Recently made an order for 6 custom sport jerseys. The seller was very polite and helpful throughout the entire process, before, during and after order. Order arrived a bit later..." Read more Dhgate - I bought 2 cosmetic bag Dhgate "i am very satisfied.you can find everything you want with lowest price and fastest ship in DHGATE.i love it.sometimes i found wonderful items in Unbelievable price but i don't buy..." Read more Dhgate - Wedding dress Dhgate "Amazing. I ordered a shorter wedding dress in ivory from DHgate on May 7, 2017. I received the order May 25, 2017. This dress is very similar to the picture..." Read more Dhgate - Very good experience. Dhgate "Ordered a 10$ rolex oyster perpetual date just in gold watch. The shipping was fast and it was delivered to me under 15 days to the uk so it came..." Read more Southern Style Design Bar - Don't waste your money! Rude seller, damaged order, poor customer service Southern Style Design Bar "Ordered vinyl on 8/21/17, arrived 10/6/17 damaged. The box had obviously been crushed prior to shipping, so the items would fit. It had been awkwardly taped shut, and the vinyl..." Read more Malwarebytes V3. Never worked well. Non-existent support. Malwarebytes "In the end, it was waiting for 6 days for a support response that never materialized. I had upgraded to Win 10 and the system was saying I had exceeded..." Read more Law Offices Of J Louis Kurtzer - Thanking the president Barack Obama for taking the time to r Law Offices Of J Louis Kurtzer "Update October 6th 2017 I just want to thank President Barack Obama for reaching back out to me with a letter from his office I had sent him documentation of..." Read more Simple Mobile - Wouldnt refund my 27$ after stealing Simple Mobile "MY PHONE WAS DEEMED COMPATIBLE by a simple mobile rep then after the $ is taken out of my account i call back trying to set it up and a..." Read more