DHGate is shipping from china, so the shipping is going to be a bit slow. As for item issues, your best solution is to only buy from sellers that have good reviews and regularly sell. I've never had any issues with DHgate when I do that.
This reviewer shared experience and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Dhgate. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
Also, you can continue reading comments about Dhgate.
Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Dhgate to other companies on our site.