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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
1 comment

I have recently ordered my 4th item from this site and besides the long wait to receive my items I have had zero complaints all orders have been shipped within the max time and always have had extreme packaging for the items I've received and never have received a item that wasn't as depicted.Also communication with support question get answered in hours and also contact with your during and after your order has been completed.

All in all I tell everyone to shop at Dhgate for the great prices and customer support.I want to thank Dhgate for my orders and Ill definitely be back to make more orders in the future

Review about: Dhgate Customer Care.

Reason of review: Fair pricing.


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Hi galactice!

Thank you for your purchase. We are delighted that you are happy and satisfied with the products you ordered from

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru:



Customer Service Center

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