Richmond, Virginia
Not resolved
1 comment

I had a horrible experience. No live customer service.

The chat rep gives generic responses and not muvh help. I had to wait over 30 days for the product which is too small.

I am still trying to get a refund. Beware of this company

Reason of review: Order processing issue.

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Dhgate2014
#980997

Hi there!

I understand the need for concern, so let us do our best to help you with this. But first, can you please just provide us the Order Number (PO#)?

That way, we can pull up the order details on our end.

Once we have your PO#, we will continue in helping you with this issue. If you have any other concerns, please feel free to message us back.

Riane

DHgate