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1 comment

I've been regularly ordering from DhGate for the last 2 years. I have always been pleased with their level of customer service.

My experience as always been positive, even when dealing with problematic orders. In the past, when I placed my first order, the seller never shipped the item and I had a great deal of difficulty trying to contact him. After DHGate's customer service got involved, the issue was resolved shortly after, and I received a full refund.

I had also received a complimentary credit which I applied to a few orders thereafter. I am very pleased with their service, and I have also recommended it to many of my friends and family.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Good customer service.

Company wrote 0 public responses to the review from Oct 05, 2017.
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Hi there!

Thank you for your feedback and for your continued patronage! We are looking forward to doing more business with you!

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/



Customer Service Center DHgate.com

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