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Order NO 335562379 i have buy in 10 01 2017 but the seller not sends the item. i did enter in dispute and was win but since this my refund not happens.

i need know if other people was scammed by dhgate. i never should have bought there they dont ask my questions and will be stay smilling of peoples that was scammed please help me to discover this group of thieves i really am losted and dont recieve back my money. sincerally pedro leonardo carvalho i have waited for a week for reply this scammers my money was holded in any bag of chinese thief i have to say this.

i need my money back. please helpme

Product or Service Mentioned: Dhgate Shipping Service.

Reason of review: Problems with payment.

Monetary Loss: $767.

Preferred solution: Full refund.

I didn't like: Not refund my money, This is a scam group, Dont trust.

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Sorry am also trying to get my money back they are thieves indeed. But from them at your own risk


There does seem to be a lot of this happening on Dhgate. The reason they take the sellers side is because they take a percentage of the price payed. So the more the seller makes, the more they make.

S, Maranhao, Brazil #1317395

today is 18.04.2017 and never receive my money back. dhgate sends me a email in 2 two months but never talk again. dhgate is a lot of thieves .

Syracuse, New York, United States #1301576

I am trying to get my money refunded, $438.15. Sellers lied about merchandise and also to Customs.

DHGATE supports sellers not buyers.

I have done a dispute with my bank and also filed a complaint with US Customs. DHGATE should be put out of business.


Dhgate only reply something after review in this site, they send 3 e-mails send the same information . but withdraw that is good nothing.

i still doing my negative reply.

i hope that they deposit my money in soon . the same way i dont believe in this company.


Hi pleoslz!

We apologize for the inconvenience this has caused you. We checked on your order and you have already been refunded of this. Your refund was transferred to your DHpay account and you have also withdrawn the funds and transferred it back to your account.

If you have any other questions, please do not hesitate to contact us through the following link: or send an email to .



Customer Service Center

to Dhgate2014 Syracuse, New York, United States #1301577

Why doesn't DHGATE refund back to the credit card that was used for the purchase? It's because China likes US money.

My advice to American's do not order from DHGATE support USA and buy American.

China has fake items listed as USA items. Customs Violation.

to Dhgate2014 #1401693

Hi I order just last month And didn’t Receive my order from the seller but today I contacted US customs and I’m also contacted the bed the Better Business Bureau and they’re going to be opening up a case on DH gate because you guys have over 100 people they have not received animals because you guys are scam of them

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