Houston, Texas
Not resolved
3 comments

I placed an order with DHgate last week and I'm trying to get in contact with customer service to see what's going on with my order it's been a week now it said it would take 3 business days

Reason of review: Order processing issue.

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Anonymous
#1078771

DONT ORDER FRON THEM!! THEY ARE SCAMMERS!!

Dhgate2014
#1070850

Hi!

We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out.

Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.

Thank you so much and have a nice day!

Cess,

Dhgate Customer Service

Anonymous
#1071868
@Dhgate2014

This is all they do. For months they speak politely and promise the solution is just around the corner.

They never solve the problem. Then weeks later they give you another representatives name and it starts all over again.

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