Product: Dhgate Marketplace Clear all filters (68 of 68 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Dhgate nunca nunca me ha decepcionado en el tiempo que llevo comprando en su Plataforma. Los vendedores siempre han sido muy atentos y rápidos para atenderme y están comprometidos con la satisfacción del cliente. Me gusta comprar desde este sitio, es seguro. en cuanto...
Read more
Dhgate2014
Dhgate2014

Hello,We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good ne...

4.7
Product
Dhgate Marketplace
#1185960
Reply to reviews
Dhgate - Money stolen from account
Dhgate - Money stolen from account
Dhgate - Money stolen from account
How the *** can it be free if theybhave stolen the money from my account . Never trust dhgate at all .The help service is automated *** thatbis no help at all the only response i gotbwas through Twitter and was told my item was orderd and sent . The issue of the stolen...
Read more
Anonymous
Shane

What about the money stolen from my account ? This keeps being ignored . A item I never ordered and was charged for without my permission.So you send and charge me for somethi...

Dhgate2014
Dhgate2014

Hi Shane,We checked that your order was already shipped. This is still on its way to Australia. You can keep tracking your order here: https://t.17track.net/en#nums=LX71951719...

Product
Dhgate Marketplace
#1180735
Reply to reviews
When i confront dhgate i get told to ask the seller for a resolution to get my money back. Almost 2000.00 tied up. Dhgate has no problem saying i habe insufficient evidence. Sellers refuse to reyurn money, tell me to accept goods then return for my money. Dont be...
Read more
Dhgate2014
Dhgate2014

Hello,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. I...

1.6
Product
Dhgate Marketplace
#1180153
Reply to reviews
If it were possible to give a much lower rating than a 1 star, I would certainly be giving it.I placed an order from this website, which took for ever to be received in the first place, and then, after receiving the item and testing it out, I found that the item did...
Read more
Dhgate2014
Dhgate2014

Hi,We understand the importance in getting a resolution on this issue. Please send us the order number pertaining to this problem so that we can check the order details for us...

Dhgate2014
Dhgate2014

Hi freddyguy1,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your c...

1.5
Product
Dhgate Marketplace
I didn't like
  • Some communication from vendors regarding products
  • Difficulty and cost of returning poor merchandise
  • Ripped off
#1176069
Reply to reviews
Show

Dhgate - Chinese merchants don’t care about customer service

Ordered a watch which arrived with severe scratches on it. Seller says it was friction during shipping. Refused to make it right. The packaging was excellent so it was in that condition when it was packaged.
4.1
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Dhgate Marketplace
#1119675
Reply to reviews
Despite the written resolution page of DHgate to reimburse non delivered items, DHgate ignored all of my emails with proof that I lost my money to a crooked seller. We have written emails, used their *** live chat and called the CS number. While the CS rep agreed that...
Read more
gcard
gcard

On sites liker this, DHgate pretends to want to help.Before I went to pissed consumer, I tried to get this worked out with DHgate C/S.They either do not respond, send you to a...

Dhgate2014
Dhgate2014

Hi,We understand the importance in getting a resolution on this issue. Please send us the order number pertaining to this issue so that we can check the order details for us t...

1.3
Product
Dhgate Marketplace
I liked
  • Thr first test orders arrived on time
I didn't like
  • Deceptive practice
  • Dhgate not stepping to help
  • Seller changing the tracking number
#1117941
Reply to reviews
Dhgate is the worst company
Dhgate is the worst company
This is my worst experiance ive ever had with any company dhgate is very disresptful to their customers...ive never been so insulted in my life. .
Read more
Dhgate2014
Dhgate2014

Hi,We understand the importance in getting a resolution on this issue. We suggest that you contact the seller and reach an agreement for either a refund or a replacement. If y...

3.5
Product
Dhgate Marketplace
#1116767
Reply to reviews
The overall system is very well run but the individual sellers are a bit dishonest.Once you ask for help if there is a problem the language barrier becomes more severe and the help stops. I am in the middle of trying to work a solution with the seller and the...
Read more
Dhgate2014
Dhgate2014

Hi ,Thank you for your continued patronage! We are looking forward in doing more business.Here is the good news, we have created DHgate Customer Service facebook page to serve...

3.9
Product
Dhgate Marketplace
I liked
  • Fast service
I didn't like
  • Lack of english support
  • Seller response
#1107967
Reply to reviews

Dhgate - Awesome!!
Even send shoes with original box ........................................will buy more in near future for my wife and son. I'm going to tell all my friends to buy from this place.. because items are just like the real thing but with out all the fancy price the you...
Read more
Dhgate2014
Dhgate2014

Thank you for taking time to purchase on the site! We are looking forward in doing more business with you!Here is the good news, we have created DHgate Customer Service facebo...

Dhgate2014
Dhgate2014

We are happy to know that you are satisfied with the shopping experience you have on the site! We are looking forward in doing more business with you!Here is the good news, we...

5.0
Product
Dhgate Marketplace
#1099599
Reply to reviews

I have ordered multiple times from DHGate and had very few issues, the small issues I have had were fixed quickly and all of the items I have ordered have been good quality. Would highly recommend the website to anyone looking for good quality for low prices. Their...
Read more
Dhgate2014
Dhgate2014

Thank you for your continued patronage! We are looking forward in doing more business.Here is the good news, we have created DHgate Customer Service facebook page to serve you...

4.2
Product
Dhgate Marketplace
#1099445
Reply to reviews