Product: Dhgate Marketplace Clear all filters (104 of 104 reviews match)
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2.3
Details
this company is designed to scam people into purchasing items and keep the money for weeks then give only one option for disputre. it is to send money back. think about this. tens of thousands of people buy from DHgate. DHgate charges credit card a low price of $20.00...
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3 comments
azulemp
#1767959

ITS JUST A WAIST OF TIME AND MONEY DHGATE IS A SCAM WEBSITE

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Review
#1688745 Review #1688745 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Problems with payment
1.0
Details
First goods are more expensive than on other similar websites. Second comunication and customer service is awfull, it looks like you are talking to retarded people. Many scammers selling counterfeit goods, and DHGATE allways take part on the seller on this matter. BE...
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2 comments
Dhgate2014
#1765151

Hi azulemp, Please let us know more about your concern and provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

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Review
#1684323 Review #1684323 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Dhgate not stepping to help
  • Peeplo from costumer support looks like they are all retarded
  • Counterfeit goods and very bad quality at high prices
Reason of review
SNB REACT WANTS 80€ TO DESTROY COUNTERFEIT GOODS THAT DHGATE SOLD ME
Loss
$90
Preferred solution
PAY 80€ SO I CAN PAY SNBREACT BEFOR I GO TO COURT
1.5
Details
Dhgate - Find another site please!
Dhgate - Find another site please!
Dhgate - Find another site please!
They sent me the sample...it was perfect! Ordered 7 more dresses (US$700)...HORRIBLE! Nothing like what I ordered and DH Gate is not helping with fixing this matter. Clearly they side with the supplier in a blatantly incorrect and unfair transaction. Look at the...
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8 comments
Anonymous
#1775071

Did you get your. Money back? If not, fill out a complaint with the federal trade.

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Review
#1677400 Review #1677400 is a subjective opinion of poster.
Product
Dhgate Marketplace
Pros
  • Cheap
Cons
  • Compensation issues
Reason of review
Poor customer service
Loss
$700
Preferred solution
Full refund
Tags
  • bad service
1.0
Details
Your site is full of liars and thieves! The seller sends me a proposal via the system to give me back $1. What kind of nonsense is that!??! He fraudulently creates a tracking number for an item he never shipped, then sends me a message that he can't fulfill the order...
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1 comment
Dhgate2014
#1755506

Hi WeirdZorse, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1663252 Review #1663252 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Being scammed by seller
Reason of review
Problem with delivery
Loss
$65
Preferred solution
Full refund
Tags
  • dishonest

Dhgate in District 10, Maryland - Dissapointed with the hdgate website

2.7
Details
DH gate rejects payments for the products in the US. I guess it is controlling the businesses who are selling on their website to chose the payment in currencies that is preferable for DH gate. It is disappointing that things can not be simplified and it freezes when you try to purchase or write an assessment. Thank you.
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Review
#1599262 Review #1599262 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Difficult to purchase through their website
Reason of review
Problems with payment
Loss
$500
Preferred solution
Deliver product or service ordered

Dhgate in Tel Aviv, Tel Aviv - Worst site with worst sellers!

1.0
Details
Dhgate - Worst site with worst sellers!
I bought a few things from a seller that claimed on Instagram and also on SoundCloud conversation that he selles originals!!!! After getting 2 bag products I filed a dispute for one of them. After I realized that’s not going anywhere because they do everything for the seller, I placed for the other product that was defected and 100% not original like seller claims. The response that I got is ludicrous and sooo insulting! Wish I never ordered from this seller and dhgate!!!!!
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1 comment
Dhgate2014
#1597979

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1400649 Review #1400649 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Return, Exchange or Cancellation Policy
:wtf: people stay with ebay or any other site dont get scammed out of your hard earned money. i was a 1st time custumer an didnt know better but now that i do i will make it known to every one that i know not to shop or visit this fagazy shopping site so now this was a waste of time an $$$$$ :poop: :poop: :wtf: DHgate...
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1 comment
Dhgate2014
#1586386

Hi OurFinWhale152, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com Regards, Riane Customer Service Center DHgate.com

Review
#1386723 Review #1386723 is a subjective opinion of poster.
Product
Dhgate Marketplace
Cons
  • Horrable
Reason of review
Order processing issue
Loss
$160
Preferred solution
Let the company propose a solution
2.3
Details
I paid this order with Money+Coupon (Coupon Compensation Dispute about an another order) The 14 september, DHgate sent me a mail to tell refund money+coupon. But i never receiv my refund money and coupon! I contacted assistance, but same answer "wait , we will...
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3 comments
Anonymous
#1590067

I ordered to purses I pay full price for both and you guys sent me only one where is the other one please I want my purse

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Review
#1386594 Review #1386594 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Return, Exchange or Cancellation Policy
Sellers from Dhgate have Charts that are different sizes from US standard size... way too small, but if you are a wholesaler is fine because you may have petite customers to sell them. If it's for personal use, I will never trust their sizes anymore. And once you...
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1 comment
Dhgate2014
#1517207

Hi QuirkyBongo951,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

Review
#1299794 Review #1299794 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Not as described/ advertised

Contact Dhgate Customer Service

Mailing Address:
DHgate.com
P.O. Box 30592
Grand Cayman, 100191
Cayman Islands
Phone:
(877) 927-7268
All Dhgate Contacts

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Dhgate - Seller Blocked me
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Dhgate - Seller Blocked me
Dhgate - Seller Blocked me
I oderder from a seller he asked me to send the $10 I owed him on on Pay Pal . Then i was informed my prior payment didnt go through . I sent $25.00 paypal now I cant see our previous messages
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1 comment
Dhgate2014
#1497629

Hi ForthrightSiberian,Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.comRegards,RianeCustomer Service CenterDHgate.com

Review
#1274955 Review #1274955 is a subjective opinion of poster.
Product
Dhgate Marketplace
Reason of review
Order processing issue