Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
1 comment

Update by user May 24, 2017

it was a positive review

Original review posted by user May 23, 2017

Order NO:255115555 I have ordered s SOX hat as you can see in the pics but when I received its not what described as I got different product so when I contacted DHgate they took care of the situation and handled in a very well manner and told me to wait for sometime. I thought this would take a week or so but couldn't believe in just one day i got a message that I can keep the product and I will get full refund as well.

I just want to say If you are looking for genuine site that really take care of its customer then go for Dhgate.com any day. best of luck dhgate.com regards, Shahrukh

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Good customer service.

I liked: Best price, Huge product selection, Good service, Variety of product.

Company wrote 0 private or public responses to the review from May 23, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Hi shahrukh61592111!

Thank you for your feedback. We are glad we could be able to help you with your concern.

Here is the good news, we have created DHgate Customer Service Facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/



Customer Service Center DHgate.com

You May Also Like