Update by user Apr 20, 2017
Dhgate pointed out other channels of communication
Update by user Mar 21, 2017
The site acknowledged my observations and i am satisfied with the outcome.
Original review posted by user Mar 20, 2017
My experience on dhgate is rich with great interaction, colorful products and friendly sellers.The site is improving from my limited interaction and purchase.
But I want them to be more flexible to change. Coupon use on a cancelled order could be retrieved for use in another transaction. That is a great way forward. I also have a seller who complain he can not adjust price for me as agreed because he was told that since he is conducting a promotion on his store he can not adjust price.
Aside these experience, I will recommend dhgate to anyone and everyone.I have also find that there are product here that are not on others platforms.
Review about: Dhgate Customer Care.
Reason of review: Good customer service.
Monetary Loss: $10.