Not resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
2 comments

Buyer beware!I paid for an item I never received.

Contacted customer service several times asking for a refund. The forms asking for a refund are all in chinese, you must translate and even then, its difficult to understand their directions. I never received a response from them. I had to go through my credit card company to replace the money I paid Dhgate.

The good reviews they have on the jammer site are paid reviewers. Dhgate is nothing more than a fraudulent scam out of China. If you order anything from this company, you will never receive it. DO NOT BUY FROM THIS DHGATE.

Do not buy from Dhgate.Do not buy from Dhgate

Review about: Dhgate Shipping Service.

Reason of review: Poor customer service.

Monetary Loss: $16.

Preferred solution: Full refund.

I didn't like: Customer service.

Had an Experience with Dhgate?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Dhgate2014
#1265882

Hi!

Please provide us your order number. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1

Or send email to: customer-support@DHgate.com

Regards,

Riane Customer Service Center DHgate.com

Anonymous
Santa Ana, California, United States #1265510

Too Bad. Sorry that you lost your money. I will not be buying from this site.

You May Also Like