Milton, Florida
Not resolved
4.1
Details
1 comment

Item shipped and delivered quickly to USA from China, and that's nice. Taken right out of package, very noticeable stain on hood of jacket.

I'm very disappointed in that. Hoping it comes out in wash, though that doesn't seem likely to me.

No way I'm paying return shipping, and anyway, my child is so thrilled to have it, she won't let me return it. :-(

Reason of review: Damaged or defective.

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Dhgate2014
#1085369

Hi!

We fully understand the concern you are raising to us. We will be here to offer you the assistance you need to sort this out.

Please do provide us your order number (PO#) for your transaction so that we can have it check here on our end and be able to offer you the most efficient resolution.

Thank you so much and have a nice day!

Cess,

Dhgate Customer Service

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