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Had anyone else noticed that all the good reviews are written in broken English and the bad ones are written in perfect English? Mmmmm...

Are you thinking what I'm thinking??? When you click on customer service the page comes up as not existing.

That's a red flag right there. If a website did not give its location and physical address and phone numbers...STAY AWAY.

This person wrote the review general comment from DHgate. Reviewer claimed that he or she wants DHgate to read this review and look into the issue (if any).

If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by DHgate for you to read. This information may help you with your purchase decision.

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Thank you for your feedback! At the moment, we do not have a phone number that you can call on yet however, our online chat service is available 24/7.

You've mentioned that you tried chatting and it's non existing,please take a screenshot of the error you encountered so that we can have it forwarded to our Technical Team for the issue to be sorted out. You can also provide these additional information needed: 1. Screenshot of the error (include the date and time) , 2. Web Browser and Version and 3.

Computer OS. Please be sure that you have a stable connection as it won't connect if you don't have one.

DHgate is a legit company and have been in business for a long time now, we have had a lot of successful transactions in the past and the negative reviews is a small part of it.

You may ask for our physical address from our Customer Service as well.

If you have any other question, please do not hesitate to contact us through the following link: or send an email to .


Sil Customer Service Center

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