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4.4
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1 comment

I've made several orders on DHGate and i've experienced many scenarios with them, the first order arribed but one ítem came damaged, i'm glad to say was very easy to get in touch with the seller and get them to send me a free replacement. The other two orders have arrived just in great condicions and time, no complains about it. It has been a great experience buying on DHgate, support service is very good and responsive, shipping and arriving times are a bit longer that i expected but that also dependes on how far you are from the seller (i'm in latin america so times are a Little longer)

Review about: Dhgate Customer Care.

Reason of review: Good customer service.

I liked: Web site and support service.

I didn't like: Shipping and arrival times.

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Dhgate2014
#1315443

Hi there!

We are glad that you received your orders on time and as described.

Here is the good news, we have created DHgate Customer Service Facebook page to serve your better. For more inquiries please do not hesitate to contact us thru https://www.facebook.com/DHgateSupport/ and we will be happy to assist you.

Regards,

Samantha

Customer Service Center DHgate.com

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