This was a NIGHTMARE!!! It took weeks to get a refund for a dress in the wrong color and poorly made for $169.99.
Finally, after weeks in "negotation" they tell me i xan send it back for refund ( after offering me $30.00instead for it) only to find out you can you only one mail carrier USPOSTAL service. Why? Because it can only track return through customs. It had to go to a province in China.
The cost ? $100.00. Then you would not have confirmation on whether they received it. So now your out and afdtional $100.00 + dress cost and over 5 weeks of haggling for a return.
Oh and if i used UPS? The cost to return was $170.00. Absurd. Dhgates is awful.
Now i have an ugly dress no one wants for $169.99.
Posted on Pinterest. Not for long though......
Product or Service Mentioned: Dress.
Reason of review: Return, Exchange or Cancellation Policy.