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I ordered a dress and recieved a totally different dress.I followed their procedure and contacted the seller who told me to ship it back.

I paid $105 US dollars for the cheapest shipping and the seller will not refund me.

I have talked to customer service so many times since October 2016.They are no help at all.

Review about: Dress.

Reason of review: Order processing issue.

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Dhgate2014
#1281986

Hi Elmo2200,

We understand the importance n getting a resolution on this issue. Please send us the order number so that we can check the order details and see what we can do to resolve the problem.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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