Ordered a bridesmaid dress from DHgate with plenty of time for it to arrive. My cousin ordered hers a couple months after me and she had hers shortly after she ordered.
I contacted the seller and I was told that bc of the chinese new year the shipping was delayed but if I paid for express shipping it would arrive in time for the wedding. I paid the express shipping fee of 20-some dollars just to be sure I had it but I dont feel like I should have had to. I feel if there was going to be a delay bc of the new year they should have stated that somewhere instead of giving me the wrong ETA and how does my cousin order hers after me and receive it before me? ANYWAYS, after all of that, the dress STILL didnt get to me in time and I had to go out last minute to find something else to where.
I then contacted the company again to say i no longer needed the dress bc i didnt receive it in time so i was never going to wear it. They gave me an address to return it and said when they received it i would be fully reimbursed.. Every month for 6 months i would contact them to see if they received my return and that i hadnt been reimbursed yet.. i think the last email they told me "be patient, will get refund." And here I am, over a year later still without a refund..
and still mad about it. This company is a joke! Save yourself the headache and dont ever order from them. Bunch of crooks and liars!
Even better, the two other girls that did order and recieve the same dress.. the colors werent even the same shade like they should have been.
DHgate is a mess! Lesson learned.
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