Dhgate Delivery Service Review from Houston, Texas

580 of 989 Dhgate reviews

Hi, my name is Aisha Jones, I ordered a dress for my daughter prom, never received the dress, but your company charge my account. I have not received a dress nor a refund. If i don"t receive a refund in the next five days, i will contact my lawyer

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Reason of review:
Problem with delivery
Product or service
Prom Dress
Review category
Auctions and Internet Stores
review #874147

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580 of 989 Dhgate reviews

Jun 29, 2016 #1179340

Hi Aisha!
We do understand how concerning this is, we'll be here to help you. For us to get more detailed information about your order, we need the order number. If it is not available on your end please provide us the following:
1. Last 4 digits of the credit card
2. Amount in USD
3. Transaction Date
4. Cardholder's Name Please contact us through your live chat customer service to assist you immediately and for you to forward these information. Here is the link for our Live Chat Customer Service http://dg.dhgate.com/contact/contactUs.do#pu1403-helptop-contactUs Riane DHgate

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