Update by user May 09, 2017
This is a review, I have no problem yet for now with DHgate
Original review posted by user May 07, 2017
Good customer service in solve problems. about sellers: few sellers not good but many sellers good.
Top Merchant not always good seller, beware about this, but it is same with other similar websites. I like the estimated delivery date that they have as a guarantee from seller. Seller may ship the order anytime they like but once the order not delivered and it has been passed from it's estimated delivery date, we can do a disput and get refund. And trust me, you will get your refund.
Great experience with DHgate and will keep continue buying with DHgate. Thank you for this chance
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.
I liked: Quality of the item, So far so good, Quality of goods, How easy cust service are to contact.