Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
1 comment

I had a problem with an item, it is not likes photos and it s broken, i wrote to seller but he doesn't reply, I wait 5 days and after I contact Dhgate support and opening a despute!They reply me very soon, i send it photos of broken item, they valutate it and after 1 day refund me all I paid for item! I ll surely buy other items in secure mode because the support is very professional and they resolve all desputes if seller doesn't reply or doesn't want refund that you paid also if item is not like description or like photos! Thank to all dhgate support for their professional.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Good customer service.

Company wrote 0 public responses to the review from Sep 02, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Thank you for trusting DHgate! We are looking forward in doing more business with you!

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/  



Customer Service Center


You May Also Like