I had a problem with an item, it is not likes photos and it s broken, i wrote to seller but he doesn't reply, I wait 5 days and after I contact Dhgate support and opening a despute!They reply me very soon, i send it photos of broken item, they valutate it and after 1 day refund me all I paid for item! I ll surely buy other items in secure mode because the support is very professional and they resolve all desputes if seller doesn't reply or doesn't want refund that you paid also if item is not like description or like photos! Thank to all dhgate support for their professional.
Product or Service Mentioned: Dhgate Customer Care.
Reason of review: Good customer service.