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Horriable, Horriable!!!! They make you upload pictures of a 100 credit cards. Mine was stolen- and they keep requesting I send photos of it even thought I have explained over 100 times card isn't in my presence- they are incompetent and so unprofessional.

Product or Service Mentioned: Dhgate Customer Care.

Reason of review: Poor customer service.

Company wrote 0 private or public responses to the review from Jan 19, 2017.
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Dhgate2014
#1273590

Hi 123ajjssjdjdbdbsjaj82828,

We are sorry to hear about your experience. Please provide the order number related to this issue so that we can inform our Safety Center that your card is no longer available for further assistance.

Please do not hesitate to contact us through the following link if you have any questions: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

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