I had an issue with a seller who refused to cancel my order.I requested to cancel it before it was shipped but the seller still shipped it.
I contacted customer service and they took over.
I was given a full refund and they said that once I received the order, I could keep it as a gift.Excellent customer service!!!
This reviewer shared experience about good customer service and wants this business to read this review and look into the issue (if any). The author is overall satisfied with Dhgate. Reviewer wants customer support to reach out to him or her for further discussion of this matter.
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