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1 comment

I ordered a wedding dress and need to return it because it is about 3 sizes too small. I cannot find out how to reach anyone by phone or e.mail to return it within 10 days.

Also the dress quality is not what it appeared to be on the photo. All I want is a dress I can fit into and I can alter it with new lace to look much better. I am willing to pay shipping ,but for my $100 plus dollars I need something I can work with.

How do I talk to someone?!!! Please help me

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Full refund.

I didn't like: Too hard to get customer service.

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Dhgate2014
#1388034

Hi,

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customersupport@DHgate.com

Regards,

Riane

Customer Service Center DHgate.com

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