2 comments
Not resolved

I bought this leopard pront shoes and was advise that it will arrive on time for the day I needed it.It was the first thing I ordered which stated process through facility fro nov 12 and the status has noy changed since.

I have received several other orders since then and no info on this.I am very upset and need to know where my shoes is.

Review about: Anything And Everything.

Review #960463 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Dhgate?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Dhgate2014
#1245482

Hi Sanya-1,

We understand you are concerned about your order since it's not yet delivered.We checked here and this order was shipped on November 8 via Epacket, according to the tracking site it is in transit.

Since this courier takes 6-23 days for delivery, the estimated delivery date is on December 1.

Please give more time for the courier to deliver the goods, the shipping time of the item was shown in the item page when the order was made.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Sil

Customer Service Center DHgate.com

Dhgate2014
#1245337

Hi there!

We tracked this and it has already left Shanghai and is on its way to JFK airport.Once this has arrived in your country, the courier will post new updates for it.

We also recommend that you communicate with the seller. Since they are the direct supplier and shipper, they can call the courier on your behalf and get real time updates for you.

Here's how you can contact the seller:

1) Click “My DHgate” on the upper part of the DHgate homepage.

2) Click “My Orders" on the left side of the page.

3) Search for your order number.

4) Click on “Message Seller” on top of the order details If you have any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .Regards, Samantha Customer Service Center DHgate.com

You May Also Like

Dhgate - I bought 2 cosmetic bag Dhgate "i am very satisfied.you can find everything you want with lowest price and fastest ship in DHGATE.i love it.sometimes i found wonderful items in Unbelievable price but i don't buy..." Read more Dhgate - VENDEDOR Engaña  PARA QUE LE COMPRE Dhgate "Vendedor me mintió diciendome que si que tenía una talla, y resulta que me manda otra inferior abril me dijo que espera 24 hora y vendedor sigue sin contestar. Me..." Read more Dhgate - Item is not the one in the sellers picture Dhgate "Ordered a Bluetooth wireless mic from seller. Since the shipping is only via DHL and it says its 2-6 business days. So my item was shipped on April 20 and..." Read more Dhgate - Failed purchase Dhgate "I bought a fake product and i was refunded only by 7.99 Dollars of a purchase of 50. However the seller says there that her product is a copy, which..." Read more Ezbuy - Faulty item - collect, return and collect??? Ezbuy "Ezbuy delivered a spoiled drawer. Firstly, its bulky - yes i chose self collection to save on cost. Being asked to BRING BACK to the warehouse / collection point. Hello?..." Read more Lkq Corporation - Unsafe worker driving Lkq Corporation "Hi i live in Florida. When i was driving one of your trucks cut me off the road.I was turning right but there was so many cars in the way..." Read more Everbuying - Great website to buy the latest gadgets Everbuying "I have already ordered multiple items from the website (mostly electronics) and so far I didn't have any issues. Everything was as described. Shipment was fast and the support department..." Read more Atompark Software - Great Customer Support Atompark Software "Not just ones or twice, I have been in touch with Atompark live chat so many times, not just for fresh purchases and discounts, but also for many technical issues,..." Read more