Product: Dhgate Account Clear all filters (23 of 23 reviews match)
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I have purchased several items from DHGate. All of a sudden I find they do not accept my password. Once they sent the asked for password they did and it worked, one time. Usually I am stuck in check out. I find this a problem of someone on your end not paying attention...
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Dhgate2014
Dhgate2014

Hi Roger,Thank you for your feedback! We checked it here that you have just placed an order 2 days ago. Just to make sure we got your concern right, you cannot open and sign i...

4.5
Product
Dhgate Account
I didn't like
  • Checkout problems
#1114079
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I contacted my bank and corrected the issue and on Dhgates website. After many attempts to pay I gave up. I re-registered using another email and used visa checkout and it worked for 4 purchases, now it has refused payment b/c of address issues. I didn't change...
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Dhgate2014
Dhgate2014

Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern. If you ...

Product
Dhgate Account
#1094742
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Early this year, I placed an order with DHgate for Asics running shoes (order# 337445231). I attempted to pay with credit card but DHgate website did not accept my cc payment and offered a bank-transfer option with bank account information and a reference number. I...
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Anonymous
Pissed customer

Hi ! Just wanted to join you against DHGate. This i a disgusting company, a bunch of Chinese crooks.My story is very simple, in May 2015 I ordered a pair of shoes, asked for ...

1.0
Product
Dhgate Account
#1059309
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Dhgate - Similar

#1089111
I used my dads credit card on Dh gate next thing you know it was maxed out on iTunes and google 100 dollar things and it took 3 almost 4 thousand dollars !!!!
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I've been using DHGATE for over a year with no problems using the same master card that i've always used. For some odd reason, my ccrd keeps being denied? I have plenty of money to cover my pymnts in my account and my bank tells me that their is not any holds or...
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Dhgate2014
Dhgate2014

Hi,We understand the importance in getting a resolution on this issue. Please provide your log in email address so that we can check the account details and assist you further...

2.0
Product
Dhgate Account
#1025074
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Dhgate - Seller has cheated me by sending a vacant - empty small packet in which no items were found
Dhgate - Seller has cheated me by sending a vacant - empty small packet in which no items were found
Dear DHGate Team,.DATED = 12-03-2017 With due respect, I hereby wants to pay your kind attention that the Order NO:336302539 , Order NO:336305146 Seller: shijizhonghua2017 has cheated me drastically,......I am hereby attaching the video file and pics,....So, please...
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Dhgate2014
Dhgate2014

Hi pmw2002002!We are sorry for the experience you had with your orders. We checked on the order, 336302539 and our After-sale team is currently handling your case. Once your a...

3.1
Product
Dhgate Account
#1020058
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hello This company a scam I open my account then after the 3rd order my account got frozen then I contacted safetycenter@dhgate.com they told me I had an open a claim something I never did they kept giving me a account number and credit card number that wasn't mine...
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Anonymous
Sil

Hi Sahagunk,We are sorry to hear about your experience. Please provide your order number/email address so that we can check the details and see what we can do to resolve the i...

Dhgate Walnut Park, California
Product
Dhgate Account
#943198
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I have an e-mail for an order that was never ordered.Cannot find out what it is, nor can I get in touch with anyone without signing into an account. I DO NOT have an account!!!!! I want this handled. There is a false charge on my card. Not sure what any of this is. How...
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Dhgate2014
Dhgate2014

Hi there!We do understand how concerning this is, we'll be here to help you. For us to further assist you, we would like to ask for the following information:1. Last 4 digits ...

Product
Dhgate Account
I didn't like
  • Being stolen from and lied too
#938762
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I had $8700 in a DHGate account, they transferred it back to me via Western Union. The MTCN DHGate provided for the transaction didn't check out with Western Union. This was 4 months ago, I'm still trying to get the money back from DHGate, they are being very evasive...
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Anonymous
Anonymous

helli I'm sorry that happen to you This company a scam I open my account then after the 3rdorder my account got frozen then I contacted safetycenter@dhgate.com they told me I...

Anonymous
Anonymous

That's just crazy. That's way too much money to lose. But we as U.S. citizens can't do anything to this company because it's located in China. These scam companies are popping...

1.0
Dhgate Penarth, Vale Of Glamorgan, The
Product
Dhgate Account
I didn't like
  • Thousands of dollars missing from my account
#922742
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Dhgate - So very angry, they lie!!
Dhgate - So very angry, they lie!!
Dhgate - So very angry, they lie!!
Dhgate - So very angry, they lie!!
Place my first order with dhgate.com. got an email my payment was approved. then next thing i know i check my bank account and they processed a duplicate payment. i contacted customer service and was told they do this with every customer. submit the payment twice "to...
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Dhgate2014
Dhgate2014

Hi Lisa!Please provide us the correct and complete order number. That way, we can check the status of your order and we can provide you the correct resolution to this.We appre...

1.0
Product
Dhgate Account
I didn't like
  • Communication with seller and customer service
  • Policy on double charging customer
  • Being ripped off
#914905
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Dhgate - Account Review from Roodepoort, Gauteng
Dhgate - Account Review from Roodepoort, Gauteng
I have bought a cnc machine from seller and the asked for my email for details on my order and then they asked for extra money into there own account so then I knew it was a scam a asked a refund and the seller canceled my refund/despute but on shipping remarks/details...
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Dhgate2014
Dhgate2014

Hi an3sellis001!We checked your order here and we can see that you have already opened a dispute for your order and at the moment, there are no agreements reached yet.When you...

Anonymous
Anonymous

I am going through the same exact thing, my seller agreed to pay for shippingif I sent the board back. It's not my seller that's holding my money it's DH gates. I don't care h...

Dhgate Roodepoort, Gauteng
Product
Dhgate Account
#822512
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