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this is another order i made with dhgate. i ordered some wireless headphones and i received them one of the ears had no sound so i send the seller a message and there was no answer so i did not file a dispute because every time i have a problem i lose out the customer service department is incompetent whenever you have a problem you have to go through hoops to win your dispute so that is why i did not bother with filing one this time stay away from this company if you dont wanna be stressed out about not receiving item or defective item everytime stay away aliexpress is a better site to use and customer service is better

Review about: Headphones.

Reason of review: Poor customer service.

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Dhgate2014
#1312664

Hi there!

Please send us the order number you are referring to on your review. That way, we can check on it and assist you further on your concern.

For any other questions, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .

Regards,

Samantha

Customer Servic​e Center DHgate.com

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