New Reviewer
2 comments

Order received was incorrect .. colors ordered not received & quantity of colors was not as ordered & some colors did not match picture at all & the shipment date was 10 days off ..

contacted seller & was told sorry will do better next time .. want be a next time if something can't be resolved ..

I can't fill my orders w wrong items ! Order # 33406****

Reason of review: Not as described/ advertised.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Email saying I have a reply from

DHgate is also bogus ! Lol ..

they can't tell the truth about anything ... is that to much to ask ? Thanks for such a ridiculously terrible experience.

You can't ever get a hold to anyone to help you out .. just a constant run around

Nadya Qgj

Hi Stumpys,

We are sorry to hear about your experience. For this issue, we suggest that you file an After-sale dispute so that we can assist you in getting a resolution.

Here's how you can open a dispute:

1. Click on "My DHgate" link found on the upper right part of the homepage.

2. Click "My Orders" on the left side of the page.

3. Find your order number.

4. Click on "Open an After-sale Dispute" button at the right side of the page under the order number so that you can fill out the dispute page. Please be sure to upload evidences to support your claim, the evidences you're going to upload will help us in mediating the issue successfully and for us to give you a favorable solution. For reference on what is the best evidence that you can provide, please check this link: http://help.dhgate.com/help/buyerhelpen.php?artid=BD4E28A5B7AEEB64E04010AC0B647863&catid=3303#help_php-searchmiddel-3 .

Please also be sure to use a computer when filing a dispute and google chrome as your browser since these are compatible with our website. Other browsers and devices do not support all the features on our site which cause issues.

If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com . Regards, Sil Customer Service Center DHgate.com

DHgate Reviews

  1. 1865 reviews
  2. 557 reviews
  3. 366 reviews
  4. 441 reviews
  5. 735 reviews
DHgate reviews