Not resolved
3.9
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1 comment

The overall system is very well run but the individual sellers are a bit dishonest.Once you ask for help if there is a problem the language barrier becomes more severe and the help stops.

I am in the middle of trying to work a solution with the seller and the communication has stopped. I will see if this gets resolved. Pictures used on many listings are not what you end up getting. Another problem is the quality of the images.

Most are very low resolution.I suspect this is desired so as to mask the product a bit.

Review about: Dhgate Marketplace.

Reason of review: Not as described.

Monetary Loss: $106.

Preferred solution: Price reduction.

I liked: Fast service.

I didn't like: Seller response, Lack of english support.

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Dhgate2014
#1374994

Hi ,

Thank you for your continued patronage! We are looking forward in doing more business.

Here is the good news, we have created DHgate Customer Service facebook page to serve you better. For further assistance please do not hesitate to contact us thru: https://www.facebook.com/DHgateSupport/

Regards,

Riane

Customer Service Center DHgate

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